Accessibility statement

Using the website

The site provides a skip link, semantic headings and keyboard-operable navigation. You should be able to zoom text and use browser or device accessibility settings. We are reviewing contrast, responsive reflow, keyboard focus and the size and spacing of interactive targets across pages and devices; these checks are not yet complete.

Known limitations

• Google reCAPTCHA on the contact form may be difficult to use with some assistive technologies. If a CAPTCHA stops you, email or telephone us instead; you do not need to complete it to contact us by those routes.
• The booking calendar on the Find your first move page is supplied as a ready-made component. We have added the site’s fonts, larger touch targets, a visible keyboard focus outline and screen-reader announcements for availability and errors. If the calendar does not work for you, use the request form beneath it, or email or telephone us.
• Older downloadable documents, including PDFs, may not have full tagging or accessible reading order. Ask us for an alternative format.
• Services and websites run by external providers, including Google, Salesforce, LinkedIn and Microsoft (whose Bookings service handles calendar bookings), may have their own accessibility limitations outside our direct control.
• Manual keyboard and assistive-technology testing, including focus visibility and target-size checks, remains to be completed across the site.

Tell us about a problem

If you cannot use any part of the site or need information in another format, email [email protected] or call +44 (0)1372 502341. Tell us which page or task is affected and what format would help; we will work with you to find an alternative and investigate the issue.

Review

We will revise this statement as testing and improvements continue. It should not be read as certification of WCAG conformance.